SALES GROWTH ACADEMY

Refund Policy

Our refund policy explains when a payment may be refunded, how to submit a refund request, and what happens after the refund period has expired.

Refund Window

72 Hours After Payment

Refund requests must be submitted within 72 hours of a successful payment. Once the 72-hour period has passed, the payment is considered non-refundable, subject to applicable law and exceptional service-related circumstances.

1 Refund Eligibility

Sales Growth Academy allows refund requests within 72 hours of successful payment.

To be considered, your refund request must be received within the 72-hour refund window.

2 After 72 Hours

Once 72 hours have passed from the time your payment was successfully completed, the payment becomes non-refundable.

This applies even where a participant changes their mind, misses a training session, experiences a scheduling conflict, or does not make use of the available training materials.

Important

Please make sure you fully understand the programme, price and access terms before completing your payment.

3 Duplicate Payments

If you are accidentally charged more than once for the same registration, please contact us promptly with your payment references so the duplicate transaction can be reviewed.

4 Service or Access Issues

If your payment was successful but you do not receive the promised course or community access, contact us as soon as possible so we can investigate and correct the issue.

Where Sales Growth Academy is unable to provide a material part of the paid service, an appropriate remedy may be considered.

5 How to Request a Refund

To request a refund within the eligible 72-hour period, contact Sales Growth Academy with the following details:

  • Your full name
  • The email address or phone number used during registration
  • Your payment reference or receipt
  • The name of the programme
  • The reason for your refund request

6 Refund Processing

Approved refunds will normally be returned through the original payment method where possible.

Processing time may depend on the payment provider or financial institution used for the transaction.

7 Course and Community Access

Where a refund is approved, the related registration, course access and student-community access may be cancelled.

Participants who receive a refund will no longer be entitled to benefits connected to that registration.

8 Payment Disputes

We encourage participants to contact Sales Growth Academy first so that payment or access issues can be investigated and resolved promptly.

9 Applicable Rights

Nothing in this policy is intended to remove or limit any right or remedy that cannot legally be excluded under applicable Nigerian law.

Need More Information?

For additional information about refunds, cancellations, payment issues and related terms, please review the detailed refund policy referenced by Sales Growth Academy.

VIEW DETAILED REFUND POLICY →

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