Our refund policy explains when a payment may be refunded, how to submit a refund request, and what happens after the refund period has expired.
Refund requests must be submitted within 72 hours of a successful payment. Once the 72-hour period has passed, the payment is considered non-refundable, subject to applicable law and exceptional service-related circumstances.
Sales Growth Academy allows refund requests within 72 hours of successful payment.
To be considered, your refund request must be received within the 72-hour refund window.
Once 72 hours have passed from the time your payment was successfully completed, the payment becomes non-refundable.
This applies even where a participant changes their mind, misses a training session, experiences a scheduling conflict, or does not make use of the available training materials.
Please make sure you fully understand the programme, price and access terms before completing your payment.
If you are accidentally charged more than once for the same registration, please contact us promptly with your payment references so the duplicate transaction can be reviewed.
If your payment was successful but you do not receive the promised course or community access, contact us as soon as possible so we can investigate and correct the issue.
Where Sales Growth Academy is unable to provide a material part of the paid service, an appropriate remedy may be considered.
To request a refund within the eligible 72-hour period, contact Sales Growth Academy with the following details:
Approved refunds will normally be returned through the original payment method where possible.
Processing time may depend on the payment provider or financial institution used for the transaction.
Where a refund is approved, the related registration, course access and student-community access may be cancelled.
Participants who receive a refund will no longer be entitled to benefits connected to that registration.
We encourage participants to contact Sales Growth Academy first so that payment or access issues can be investigated and resolved promptly.
Nothing in this policy is intended to remove or limit any right or remedy that cannot legally be excluded under applicable Nigerian law.
For additional information about refunds, cancellations, payment issues and related terms, please review the detailed refund policy referenced by Sales Growth Academy.
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